Frequently Asked Questions

To clear the curiosity of our users, our technical specialists have answered all the Frequently Asked Questions (FAQs).

What is the USP of the product?

Rippletech’s USP has been a union of many elements. However, for a client, the predominant selling point of the company is to provide quality products at a modest rate. The products are not extensively cheap but at the same time,they certainly are not exorbitant. The unique selling proposition for Rippletech is mostly in the worth of their products.

Is the laptop customizable?What are the different customization options forthe laptop?

The Genos and the Artifact series from Rippletech are completely customizable.You can upgrade the Genos series with a max of 64 GB RAM, 2TB nvme+1TB hard disk drive, and the changeable Ryzen 5/6/7 processor.Similarly, the Artifact can be configured with a max of 32 GB RAM,1TBvmne+1TBHDD storage,and a soldered i5 processor. On the other hand, the Artifact Pro can incorporate 64 GB of RAM, 2TB NVME+1TB HDD storage, and a Ryzen 7 soldered CPU

What after-salesservice do I expect?

You get a warranty that covers the damages (not accidental damages) on the hardware components. Besides, Rippletech provides you a lifetime technical assistance via telephone and email medium. However, the lifetime technical support does not cover the “Third Party” software and peripherals. You also get a one-to-one exchange service in case of failure of the product.

What is the hard disk capacity of the laptop?

Besides Artifact which supports 1TBnvme + 1 TB HDD, the other currently available options can be configured up to 2TBnvme + 1 TB HDD. Also, the Genos series can be additionally configured by 1tbHH.

What is the warranty period of the laptop?

Rippletech offers you a 2-years warranty on all of the hardware components of its devices. The warranty starts from the date of the original retail purchase. Besides, the warranty can further be extended for a year. However, if the purchase date exceeds the time frame of 3-months then the company will thoroughly inspect the device before ratifying the extension. The warranty covers only the hardware products manufactured by or for the “RIPPLE TECH INDUSTRIES” trademark, trade name, or logo affixed to them. The warranty does not apply to any software, third parties hardware; damages due to accident, wear and tear, misuse, and maintenance services other than RIPPLE TECH.

What is the thermal performance of the laptop?

Rippletech products include the advanced thermal grizzly cooling system. It provides a sublime thermal optimization. Furthermore, the up to the par thermal execution enables the overall spirited and accelerated performance of the device. When it comes to thermal performance, our devices are streets ahead of the others.Thus, our devices offer you swifter performance and better dependability with less noise.

Can you tell me more about the graphics chip?

The company has used different graphic chips as per the objective of its devices. The Artifact packs the Nvidia GeForce GTX 1650Ti graphic while its pro version has the Nvidia GeForce RTX 2060. Similarly, our other aesthetic devices, Genos and Genos Pro incorporates the present-day GeForce RTX 2060 and Nvidia GeForce RTX 2070 respectively.

Can Iget the detailed specifications of each laptop?

All of the devices from Rippletech -be it a general-purpose pc or the specialized pc has an abundance of specifications. All the five Rippletech laptops that are currently available include a 15.6” Full HD display with a 144Htz screen refresh rate. Similarly, these laptops also pack a 62Wh Li-Ion changeable battery.In terms of processor, the Artifact is built around the i5-10300H while its pro version incorporates the AMD Ryzen 7 4800H. Similarly, the Genos and Genos Pro include the AMD Ryzen 7 3700x and AMD Ryzen 9 3900x processors.